Disappointing! Customer! Service!

The transfer of the Yahoo! small business… er… business to Luminate, no, hang on, I mean Aabaco has been a bit of a fiasco.

People who have been with Yahoo! for over a decade have found the transfer has been fumbled. They can’t transfer open problem tickets to the new company; you have to close it and open a new one with Luminate. Or is it Aabaco? I don’t know, because I’m losing the will to live.

This tweet seems typical of the reaction from existing customers:

Read this laughable email about how not to brand. @Yahoo @YSmallBizCare #aabaco #branding #marketing #advertising pic.twitter.com/nAarkM3u8K

— Jonathan Cohen (@twonathancohen) November 7, 2015

If Yahoo! can’t handle this transition effectively, why would you trust them with any of your current business? Search me. (DYSWIDT?)

I’ve already set up anghelides.com as an alternative for my domain and e-mail. I’m giving whatever-they’re-called-now one last chance to sort out a current problem, or I’m just going to bail on them.

In the meantime, I hope you’ll find that anghelides.org and anghelides.com will both route you here. Please let me know, via the usual channels, if that’s not working for you.