The Red Lines Page

November 28, 2015

Disappointing! Customer! Service!

Filed under: Grumbling,Uncategorized — Peter A @ 7:04 pm

YahooTurnoverThe transfer of the Yahoo! small business… er… business to Luminate, no, hang on, I mean Aabaco has been a bit of a fiasco.

People who have been with Yahoo! for over a decade have found the transfer has been fumbled. They can’t transfer open problem tickets to the new company; you have to close it and open a new one with Luminate. Or is it Aabaco? I don’t know, because I’m losing the will to live.

This tweet seems typical of the reaction from existing customers:

If Yahoo! can’t handle this transition effectively, why would you trust them with any of your current business? Search me. (DYSWIDT?)

I’ve already set up anghelides.com as an alternative for my domain and e-mail. I’m giving whatever-they’re-called-now one last chance to sort out a current problem, or I’m just going to bail on them.

In the meantime, I hope you’ll find that anghelides.org and anghelides.com will both route you here. Please let me know, via the usual channels, if that’s not working for you.

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